How to Initiate a Follow-Up Curbside

Need to follow up on a patient’s progress or get updated guidance? With our Follow-Up Curbsides, you can easily reconnect with the same specialist to ensure seamless continuity of care.

Video Overview

Initiating Follow-Up Curbsides on the Web

1. During your current Curbside conversation, decide you want to follow up with the same specialist regarding the same patient.
2. Click to End the Curbside conversation.
3. When prompted, "Would you like to schedule a Follow-up Curbside for this patient?" Select "Let's Go" to start the scheduling process.
4. Choose a follow-up date: You can select 1, 2, 3, or 4 weeks from the current date, or pick a specific date from the calendar.
5. After saving, you'll see confirmation that the Follow-Up Curbside has been scheduled.
6. On the scheduled date, you'll receive a notification at 9 AM your local time reminding you to begin the Curbside.
7. Start the Curbside as usual. The original Curbside conversation will appear above your message thread so you can easily reference past guidance.

Initiating Follow-Up Curbsides on Mobile

1. During your current Curbside conversation, decide you want to follow up with the same specialist regarding the same patient.
2. Slide to End the Curbside conversation.
3. When prompted, "Would you like to schedule a Follow-up Curbside for this patient?" Select "Let's Go" to start the scheduling process.
4. Choose a follow-up date: You can select 1, 2, 3, or 4 weeks from the current date, or pick a specific date from the calendar.
5. After saving, you'll see confirmation that the Follow-Up Curbside has been scheduled.
6. On the scheduled date, you'll get a notification at 9 AM your local time reminding you to begin the Curbside.
7. Start the Curbside as usual. The original Curbside conversation will appear above your message thread so you can easily reference past guidance.

Try it out on your next Curbside! If you have any questions, our support team is here to help at support@picassomd.com.